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Dialogs leading to the self-help action

Example of using the Chatbot with a keyword to start a self-help action:

  1. Click the Chatbot icon to start the Chatbot.

  2. Type in a keyword or a sentence describing your problem.

  3. Press Enter.

    The Chatbot maps the keywords and starts the correct dialog automatically.

  4. The conversation goes on and the Chatbot offers you to execute a specific action at some point.

    Portal_Chatbot_Selfhelp_action1.png

  5. Click Yes.

    Portal_Chatbot_Selfhelp_action2.png

    The Chatbot launches the appropriate browser extension and starts the right system service automatically.

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